Airlines at City Airport

Air Berlin PLC & Co. Luftverkehrs KG
Saatwinkler Damm 42-43
D-13627 Berlin

Fon: +49 (0) 1805 - 737 800 (0,14 €/min) 24h*
Fax: +49 (0)30 41 02 10 03     

* (0,14 € / Min from landline, differing mobile rate)

Service Centre
Phone: 807 300 700

Maximum price per minute 1,16 euros when calling from land lines and 1,51 euros when calling from mobile phones (taxes included). Service provided by Air Europa, POB 132 - 07620 Baleares.
      
Office hours: Service 8-24h, all days.
Email: clientesair-europa.com

Air France
Directorate for Germany
Zeil 5
60 313 Frankfurt am Main

Air France Information and Reservations

Phone: +49 (0) 180 5 830 830*

* (0,14 € / Min from landline, differing mobile rate)

Opening hours
Mo-Fr: 08.00 - 20.00 hrs, Sa: 09.00 - 17.30 hrs

Air VIA Flight information
Phone: + 359 52 573 405
fax: + 359 52 500 274
e-mail: infoair-via.com

Atlas Air Service AG
Personal Jet Charter
Hanna-Kunath-Straße 18
D - 28199 Bremen

Phone: +49 (0) 421-53658-51
Fax: +49 (0) 421-53658-50

E-Mail: charteraas.ag

British Midland Regional Limited
Aberdeen Airport East
Wellheads Drive
Dyce,

Aberdeen
AB21 7EU

Our UK based customer contact team are here to help with all of your reservation queries, flight bookings and general travel questions. Please scroll down below to find the area you require. 

Customer Contact Centre
Tel (UK Callers): 0844 4172 600
Tel (International Callers): +44 330 333 7998
Our lines are open Monday to Friday 06.30 – 20.00 , Saturday closed and Sunday 10.00 – 17.30 (opening hours during bank holidays may vary).”

Condor Flight Service Ltd.
Am Grünen Weg 1-3
D - 65451 Kelsterbach

Fly Hotline (24 Hours)
+49 (0)  180 5 767757
(0.14 € / minute from landline, mobile max. 0,42 € / minute)
Seat reservations and everything related to your flight-only booking

Condor Special Bookings
Mo. - Fr. 9.00 - 19 hrs / Sa. 9.00 - 13 hrs
Tel.: +49 (0) 180 5 - 707 606
(0.14 € / minute from German telephone network, mobile max. 0,42 € / minute)
Sports equipment, pets, family services, services for sick and disabled guests, premium meals and special menus.

Day before Check-In
The late night check-in is on the evening of departure from 18 - 20 hrs at the Condor counters at Terminal 1 possible.

Germania airline mbH
Riedemannweg 58
D-13627 Berlin

Phone: +49 (0) 1805 / 737100 *
* (0,14 € / Min from landline, differing mobile rate)

fax: +49 (0) 30 / 522808361

Germania fees for ist day-before check-in € 5 for each passenger over 12 years to be paid in cash at the check-in. Please note that all passengers must pass the gate at least at the time indicated on the boarding card, otherwise they will lose their entitlement to transport. For all passengers under 12 years there is no fee for the day-before check-in.

Germanwings GmbH
Germanwings-Str. 2
D-51147 Köln

Phone:  0900 1919100
(0,99 €/ Min from landline, differing mobile rate.)

Phone: +49 (0) 1805 21 4201*    

* (0,14 € / Min from landline, differing mobile rate)

Opening hours    
Mon.-Fri.  
08:00 - 20:00 hrs

Saturday
09:00 - 17:30 hrs

Lufthansa Airport Office Bremen
Flughafen Allee 25
Terminal 3
28199 Bremen

Phone: +49 (0) 180 - 5 83 84 26*

Opening hours    
Monday - Thursday
05:15 - 21:00 hrs

Friday
05:15 - 20:00 hrs

Saturday
05:15 - 19:45 hrs

Sunday
05:15 - 21:00 hrs
* (0,14 € / Min from landline, differing mobile rate)

Service Center
Schweizer Service Center: +49 (0) 1805 333 737*

* (0,14 € / Min from landline, differing mobile rate)

Priority Support:
If you have problems using the site or need help with online booking and would like to speak with a staff member, dial the following number:

0900 116 0500 - English speaking – 0,62 € per Minute

Calls from mobiles and other networks may cost more. We are available Monday to Friday, 9:00 - 17:45 CET. Note that our lines are busy on Saturdays and Sundays.

Phone: +49 (0) 1805-95 95 90*
fax:      +49 (0) 1805-95 95 94*

* (0,14 € / Min from landline, differing mobile rate)

TUIfly-Servicecenter

Opening hours
7.30 bis 22.30 hrs (MEZ)

fon: +49 (0) 1805 757510*

* (0,14 € / Min from landline, differing mobile rate)

Day-before Check-In

TUIfly passengers may check in between 6 and 8 p.m. on the day before departure. Note: TUIfly fees for its day-before check-in € 5 for each passenger over 12 years.

Flughafenallee 20
Terminal 3
28199 Bremen

Phone: +49 (0)180 - 5 849 266*

Opening Hours:
Mo. - Fr.
09:00 - 18:00 hours

Saturday/ Sunday
11:30 - 15:30 hours

* (0,14 € / Min from landline, differing mobile rate)